SDD - Third Party order - these are Tanks Direct responsibility to process. Your own orders will appear with your LN user name in the 'Internal Sales Representative' field and set 'Order Type' to SDD (web orders are CMS). This process requires you to send the purchase order to Docman.
SDC - Mixed order of Third Party and own brand products - preferably Tanks Direct approve these orders first and then notify the relevant dept ie Parts/Waste-water with the 'SD' order number for them to pick up their part. This process requires you to send the purchase order to Docman.
SEN - these are own brand orders. The Parts and Wastewater team will pick up their own orders but we process Titan, Agri, Cylinder and Deso orders. You simply click in to the sales order, (update the planned delivery date to account for the lead time, if necessary) and click approve...the relevant team will take care of the rest.
SXE - these are overseas orders which Tanks Direct oversee with just a few steps. When you open the Sales Order click 'General' and then change the delivery terms (as highlighted below) to 'DAP', then approve the order and normal and follow the same process as an SDD order (send to Docman etc)
