LN Processes
05/11/2021 Author J Haller If an order is in awaiting approval on CMS with address errors, the postcode needs to be checked in ‘Post Codes/Zip Codes’ on...
Fri, 5 Nov, 2021 at 2:12 PM
05/11/2021 Author J Haller If you're having trouble locating an order on LN chances are it has dispatched. Click 'All Orders' and the order ...
Thu, 7 Dec, 2023 at 1:16 PM
05/11/2021 Author J Haller James Clarke will process returns for us for customer change of mind/cancellation. If the return is warranty then please rais...
Mon, 16 May, 2022 at 9:58 AM
05/11/2021 Author J Haller Should you need to cancel a line from a Sales Order on LN, us the following steps – Highlight the line of the item to be can...
Thu, 7 Dec, 2023 at 1:17 PM
Author J Haller 01.12.21 SENSOR RETURNS 1. Customer changes mind/cancels: this will be with TD, so in this case these can stay as per current pro...
Wed, 27 Apr, 2022 at 2:14 PM
From Gemma - The steps to Comingle is tick For Commingling on both PO’s, shown below Then on Purchase Order Intake workbench highlight both lines, ac...
Thu, 9 Mar, 2023 at 11:37 AM
Deso tanks over 5000L require to be sent on a book-in service, please add this to the notes (I usually add ‘CALL B4’) and follow up with an email. Attached ...
Thu, 7 Dec, 2023 at 9:51 AM
Parts web orders will come through automatically for processing, orders created by the Parts Team will not be processed by themselves but rather need to be ...
Thu, 7 Dec, 2023 at 9:53 AM
For the odd orders you may get for KL/CW that go to NI, please can you process as follows so they go on the right warehouse. If you treat these ones th...
Tue, 7 May, 2024 at 1:50 PM
SDD - Third Party order - these are Tanks Direct responsibility to process. Your own orders will appear with your LN user name in the 'Internal Sales Re...
Thu, 21 Nov, 2024 at 3:23 PM